What will you learn by choosing this specialization?
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- You will learn modern techniques of operational and strategic management in the hotel and catering industry
- You will learn how to use economic analysis indicators that are necessary to determine the state and condition of an enterprise
- You will use accounting principles in small and medium-sized hotel enterprises
- You will manage a portfolio of HoReCa services, plan and implement new hotel products
- You will learn the principles of recruitment and staff management in hotels and catering
- You will be able to use the right marketing tools
- You will gain the ability to professionally serve individual and group guests
- You will shape and develop your managerial competences and learn negotiation techniques
- You will understand the importance of quality management
Hybrid studies
You will conduct practical classes at the university, and lectures - online, on the MS Teams platform, during which you contact lecturers and group mates via the Internet, in real time (synchronously). Additionally, you will benefit from materials posted on the Moodle platform at a time convenient for you (asynchronous).
What else should you know?
We consulted the specialization program with employers, hotel industry experts and practitioners, who are often also our lecturers. During workshops and exercises, we use modern teaching aids such as case studies, good practices, business games and software supporting hotel and restaurant management. As a student, you will learn about the following programs: Oracle Hospitality Suite8, Amadeus Selling Platform Connect.
Key program features
SUBJECTS IMPLEMENTED WITHIN SPECIALIZATION:
Jobs for you:
- Hotel manager
- Manager of a catering company
- Restaurant manager
- Manager in the reservation department
- Hotel chain employee
- Revenue manager
- Concierge
- Hotel owner